Last Updated: 3rd January 2025
At OB Fitness, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our personal training services, visit our website, or communicate with us.
By using our services or engaging with OB Fitness, you consent to the practices outlined in this policy.
- Introduction
This Privacy Policy explains how OB Fitness (“we,” “us,” or “our”) collects, uses, and protects your personal information when you interact with our website, sign up for services, or communicate with us.
- Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, mailing address.
- Health and Fitness Data: Fitness goals, medical history, physical limitations, and performance assessments provided by you during the course of training.
- Payment Information: Payment details such as credit/debit card information when purchasing services. (Note: We use secure third-party payment processors and do not store payment information ourselves.)
- Communication Data: Information exchanged through email, phone calls, or messages for service inquiries, appointment bookings, and customer support.
- Technical Information: IP address, browser type, and device details.
- Other Information: Any additional details you voluntarily provide.
- How We Collect Information
We collect personal data through:
- Website forms (e.g., consultation bookings, guide downloads).
- Direct communication (e.g., emails, phone calls).
- Third-party tools, such as analytics software and payment processors.
- In-person sessions and assessments.
- How We Use Your Information
We use the information we collect from you for the following purposes:
- To Provide Services: Schedule and manage personal training sessions, create personalized fitness programs, and provide other fitness-related services.
- To Communicate: Respond to inquiries, send confirmations and reminders about training sessions, and notify you of any changes to your appointments or services.
- To Improve Services: Assess and improve the quality of our services, including feedback about your progress and satisfaction.
- To Process Payments: Process payments for services and send invoices, receipts, or other transaction-related communications.
- For Legal and Administrative Purposes: Comply with legal obligations, resolve disputes, and enforce agreements.
- How We Protect Your Information
We take the security of your personal information seriously. We employ a variety of security measures, including encryption, to ensure that your data is protected. These measures include:
- Secure payment gateways to protect your financial information.
- Limiting access to personal data to authorized personnel only.
- Regularly reviewing our data protection practices to ensure the security of our systems.
However, while we strive to protect your personal information, please understand that no method of data transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
- Third-Party Services
We may use third-party service providers to help us operate our business and provide services to you. These providers include:
- Payment Processors: To securely process transactions.
- Scheduling Software: To manage appointment bookings and session reminders.
- Email Service Providers: To send updates, promotional emails, or newsletters (if you have opted in).
These third-party providers may have access to your personal data but are only permitted to use it for the purposes of providing their specific services. We ensure that they have adequate data protection policies in place.
- Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:
- With Your Consent: We may share your information with third parties if you have given us explicit consent to do so.
- For Legal Compliance: We may share your information if required to do so by law, court order, or governmental regulations.
- To Protect Rights and Safety: We may disclose your information to protect our rights, privacy, safety, or property, or the rights, safety, and property of others.
- Your Rights
You have the following rights concerning your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You can update or correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., if we are required to retain it for legal reasons).
- Opt-out: You can opt-out of receiving marketing communications from us at any time by following the “unsubscribe” link in our emails or contacting us directly.
To exercise these rights, please contact us using the contact information provided below.
- Cookies Policy
Our website may use cookies to enhance user experience and improve functionality. Cookies are small files placed on your device that allow us to recognize your preferences and gather usage information to analyze website traffic. You can adjust your browser settings to decline cookies or notify you when cookies are being sent. However, disabling cookies may affect your experience on our website.
- Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe we have inadvertently collected personal data from a child under 18, please contact us immediately so that we can delete the information.
- Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website, and significant updates may be communicated via email.
- Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
Thank you for trusting OB Fitness with your personal information. Your privacy is our priority.
